As health care providers, Swiss Denture Clinic shares in the increasing global concern about COVID-19. We want you to know we are taking the situation very seriously and are closely monitoring and adhering to the advice given by public health officials.

Our commitment to putting the health and safety of our patients and staff first is unwavering. We have always taken pride in the cleanliness of our clinics and, as an extra precautionary measure, are:

• Introducing sanitization protocols to all clinic touchpoints, including but not limited to, door handles, desks, display units, and payment terminals
• Imposing mandatory self-quarantine for all staff who have travelled outside of Canada
• Inserting sanitizer dispensers in the waiting room
• Removing all magazines from our waiting rooms
• Creating a 30 minute-buffer between all patient appointments to minimize contact between patients.

We are a small staff and can easily maintain more than 2m of distance between our workstations. Also, all of us are currently feeling well and do not have small children at home. We ask that if you have an upcoming appointment at our clinic and are experiencing a fever, cough, difficulty in breathing, or have travelled or been in contact with individuals who have travelled outside of Canada, we request that for everyone’s safety, you contact Natasha to reschedule your appointment. For your information, Alberta Health Services has created the country’s first online COVID-19 self-assessment tool, which you can access through the attached link: https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx

During this time and until further notice, we ask that you avoid “dropping in” to the clinic and please call first so we can suggest a time for you to arrive to minimize contact with other patients.

As the situation continues to evolve, please be assured that we will be constantly reassessing and adapting our processes to adhere to the latest updates and health guidelines. If you have any questions and/or concerns, you can email us at: [email protected]

For information on safe hygiene practices, we are providing the following Health Canada link for your convenience: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html

We hope you’ll find it of use.

Sincerely,
Jennifer, Steve and Natasha